Meet the “Face of the U” – Pipeline Mentee


Hello RMASFAA! My name is Marc Gangwer. I am the Assistant Director in the Operations area at the University of Utah. I have been with the University for close to nine years.

I was born and raised in a small city called Farr West and moved to the Salt Lake valley 11 years ago. I have 3 siblings and 12 nieces and nephews (10 nephews, 2 nieces). My have a wonderful cat. His name is Princess Meow Meow.

I think like most people I ‘fell’ into the world of financial aid. I was needing to go back to school and find a new career. There was a post for a financial aid advisor and I thought, “Well, I think I could do that.” So, I went for it and fortunately got it!!

Once I started working in the financial aid office, I still just thought it would be a temporary job. Then I started to get more involved and learned more about the ins and outs of federal aid, helping students navigate the process and be able to finish their degrees. After that, needless to say, I was hooked. I haven’t looked back and have enjoyed every step of the way.

During my reign I have been infectiously nicknamed ‘The Face of the University’. I believe that a positive outlook and a smile on your face can change someone’s day. I have held the position of advisor, counselor and as I mentioned Assistant Director. In these roles I have been fortunate to learn many aspects of federal financial aid, problem solving and structure to your area.

I am grateful for the opportunity to be a part of the Leadership Pipeline this year. I have been wanting to apply for the course for years and finally was able to have to opportunity to do so this year. I have seen a few people come out of the program with more knowledge and better ideas of leadership and how to be a great leader in the world of financial aid.

I believe that cultivating great leaders is important within our financial aid community. Leadership development is truly important. I have had the opportunity to learn from different leaders within the University and throughout our divisions. They have helped cultivate my need to learn and develop new leadership skills. If it was from additional responsibilities, being crossed trained or being sent to RMASFAA Summer Institute to have a week intensive of Title IV funding. I am excited to be like a sponge and “Soak it up” when it comes to this Leadership Pipeline course.

I am excited to get the views from all of the mentees and mentors during our year in this course and to strive to become a better leader. I hope when RMASFAA comes around again next year in Nebraska that I am able to meet more of you! Happy 2020. I hope this year brings much success throughout the financial aid offices and through campuses near and far. Cheers!

Action Required!

The new website has been live for a little over a month now.  While many of you have already taken the time to login, we still have many members that have not. This may be for several reasons. You just haven’t had the time to login, you may have forgotten, or you haven’t received the welcome email.

Sara Vancil our chair for the electronic initiatives committee sent out the first welcome email on December 5th. We have been tracking bounced emails and the number of members that have done an initial login, since that first email.  We have made several attempts to communicate with as many members as possible to ensure that everyone has access to the new website. We have learned that some members may not be receiving emails at all, while others have the emails ending up in their junk/spam folders. We asking that add email to your contact list and also too.

Please contact me at, if you haven’t received the Welcome email, I will check to see if your email is on the bounced list for some reason, otherwise I will resend the Welcome email. You may need to have your IT department add the IP address to ensure that emails are getting through. If you are the primary and you didn’t receive the email for renewal notification, let me know and I can resend that email as well.


Danielle Dinges

Membership Committee Chair

Grinchly Greetings

Grinch Kilt

Greetings RMASFAA. Tis the season as they say. Hope you have the opportunity to be refreshed with family and close friends during this slow (ha ha) time in financial aid.

Exciting news and if you read the previous blog from Electronic Initiatives, you know we have a new website in transition. Take a look at is now live.  The Electronic Initiatives Committee has done huge work on this over the last many months and I want to offer a big thank you to them, awesome work. Big box with bows on it under the tree. We have much work still to do in the transition so please be patient. Members will be contacted in December with instructions on how to get your membership profile set up so you can access features such as the membership directory, job postings, listserv and eventually event registration. 

Primary members, look for membership renewal early in 2020 if not sooner.

What we do: dating back to 1968, RMASFAA has been dedicated to supporting this profession by providing effective training and leadership development. This work can be hard and complex, and a supporting network of colleagues and peers is significant in complimenting what we can all do individually at our institutions. In your individual mission to serve students and families, this group serves to support you in making that more effective and efficient. We stand ready to serve member institutions and states by being actively engaged with you and additionally with our National Association (NASFAA).

The 2019-2020 Board of Directors is honored to serve you. Our board is dedicated to preserving the ideas and practices of those that have come before us and kept this organization strong. We want to hear from you. Reach out to me or anyone on the board in respect to ideas and collaboration and questions. We are here for you.

RMASFAA is planning wonderful training and conference opportunities for members to network and get involved in many different activities. Look for dates and announcements regarding our nationally recognized (and it is fair to say that) Summer Institute this summer. We will be back in Colorado Springs this June. Come October, we will be in Nebraska to wrap up the year. In between, stay tuned. We will have leadership available at each State Conference to relay relevant regional and national information.

The winter board meeting is coming up soon. If you have items you would like to be brought before the group, please let me know.

James Broscheit

RMASFAA President 2019/20 

Log On Now to RMASFAA’s New Website

All RMASFAA members should have received an email on the afternoon of Thursday December 5 from  This email would have given you a temporary username and password for our new website at  If you do not recall receiving this email, please check your junk mail.  Even better, you may want to add the domain to your Safe Senders list in Outlook so that you don’t miss any emails from RMASFAA.  Here are some instructions on how to do that.

  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose “Junk E-Mail Options” from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Click Add…
  6. Type in either the email address or the domain name you wish to add.
  7. Click OK.
  8. Click Apply.

The email directed you on how to log in, change your username/password, review your profile, and upload a photo.  I hope you’ll be able to do those things so we have our database as updated as possible!

Please also take a moment to browse the website, both through the website menu and by logging in by clicking the maroon Member Log In button on the home page and exploring the member menu.

Members have access to search the directory, view the calendar of events, and submit and view job postings.  You can do all of those things once you’re logged in and viewing the Member Menu.

Stay tuned for updates here on the blog as we roll out additional functionality.  And please let me know if you have any questions, concerns, or problems.


Sara Vancil
EIC Chair

First-Time Attendee Experience at RMASFAA: Expedition 406 Billings, MT

Caridad Trudy Bargamento, Financial Aid Counselor @ Utah Valley University

Attending the RMASFAA conference has strengthen my personal resolve when assisting students to reach their potential at Utah Valley University. Our conference keynote speaker, Dr. Gillian McKnight-Tutein, talk left an indelible mark on my heart and mind! Dr. Gillian McKnight-Tutein, bio stated she will forever be an island girl. She was born in Trinidad, West Indies and raised on the island of St. Croix in the U.S. Virgin Islands.  She shared how her mother worked several jobs to ensure she and her brother were able to attend a private school. She was an intelligent girl, but she shared she was angry inside and fought in school constantly. In her life’s journey there were two significant people outside of her family who were instrumental her finishing high school and later graduating from college. One was her JROTC instructor that provided her with a purpose in high school and let her know she could go to college. Then in college while struggling in her math class and lack of support and not knowing what to do, a janitor took the time to talk to her about her not attending her math class. That janitor made the difference in her college life.

Dr. Gillian McKnight-Tutein, made this statement during the beginning of her talk, “You Were Born For Greatness!”  There were stigmas in her life and she could have let them control her life, but she learned she was better than those stigmas and overcame them. She learned how to fight for something purposeful.

In her closing remarks, she shared the word “ENHANCE” … “How Will You INTENTIOANLLY Grow Greatness?”

As I sat and listed to her, I realized how much our lives were somewhat similar. I too am an island girl, that grew up on the Big Island of Hawaii. Aa young girl, I faced many educational and prejudicial obstacles at my elementary and middle school. Like Dr. Gillian McKnight-Tutein I had a mother that worked long hours to provide a better future for me and her expectation of me going to college never wavered. As a little girl, then as a young woman, my life goal was always to get a college education. My life choices initially prevented me from attaining that goal.  However, forty-four years after starting my college degree, while working for the University of Maryland University College Europe in Germany I was able to graduate with my Bachelor’s degree.

In closing, Dr. Gillian McKnight-Tutein, shared her personal story with us, then asked us, “What is your story?” I nodded and smiled to myself, because as I work with students daily and they ask me on how they can receive a scholarship, I always say share your story! Your story is your essay, it is your way of conveying, sharing who you are! I have this quote on my office credenza that says, “What lies behind us, and what lies before us are tiny matters compared to what within us. Emerson.” I let students know, they should not let what lies behind them or the uncertainty of their future to define who they can become! I share with students what lies within them is what that matters! Everyone has a story to share!

Attending this RMASFAA Conference, participating in the sessions, meeting other professionals who care about their chosen profession and most importantly after hearing Dr. Gillian McKnight-Tutein, going forward I know I am on the right path! When students share their sorrow of not having that caring support, I become their biggest supporter, just like the JROTC leader and the janitor in Dr. Gillian McKnight-Tutein life. I let them know to come back always, I am here for them!

I look forward to other opportunities with the Diversity and Inclusion Committee in the future to share my passion for education with the diverse student population at UVU, students struggling to find their way!! I know without a shadow of doubt that with Exceptional Care, Exceptional Accountability, there is no reason not to have Exceptional Results, EXCEPTIONAL GREATNESS!!

New RMASFAA Website

RMASFAA’s new website at is now live.  The Electronic Initiatives Committee asks for your patience as we get all the functions of the site up and running!  All members will be contacted in December with instructions on how to get your membership profile set up so you can access features such as the membership directory, job postings, listserv and eventually event registration.  Primary members will also be contacted soon about renewing your membership for 2020.  If you are having trouble seeing the new site, please clear your browser cache.  Please let me know if you have questions!

Sara Vancil
EIC Chair